Privacy policies

At Podsphere, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, email, phone number, billing/shipping address.
  • Payment Information: Processed securely via third-party providers (e.g., Razorpay, Stripe, PayPal). We do not store your credit/debit card details.
  • Usage Data: Device type, browser, pages visited, IP address.

2. How We Use Your Information

  • To process orders and deliver products.
  • To provide customer support.
  • To improve our website and services.
  • To send updates and promotional offers (with your consent).

3. Sharing Your Information

We never sell your data. We only share with:

  • Trusted payment gateways.
  • Delivery partners.
  • Legal authorities when required.

4. Cookies

We use cookies to improve your experience. You can disable cookies in your browser settings.

5. Your Rights

You can access, update, or delete your information by contacting us at [your email/contact form].

🔁 Return & Refund Policy

Effective Date: [Insert Date]

We want you to love what you buy. If something isn’t right, here’s how we handle returns and refunds.

1. Return Policy

  • Return Window: Items can be returned within 7 days of delivery.
  • Condition: Items must be unused, unwashed, and in original packaging with tags.
  • Non-returnable items: Sale items, gift cards, and innerwear (if applicable).
    To start a return, contact us at contact tab.

2. Refund Policy

  • Once we receive and inspect the returned item, we will notify you about the status.
  • Approved refunds will be processed to your original payment method within 5-7 business days.
  • Shipping charges (if any) are non-refundable.

3. Exchange Policy

We offer free size or color exchanges (subject to availability). Contact us within 7 days to request an exchange.